VIRTUAL MEETINGS

1.  Virtual meetings with Verity Group may include telephone call or video conference via FaceTime, Skype, Teams or Zoom. There are varying degrees of safety of data associated with each of these methods. The privacy of any form of communication via the internet or a telephone device is potentially vulnerable and limited by the security of the technology.  Verity Group does not warrant the safety or security of any technology used.

2.  To maintain privacy and confidentiality during your meeting, Verity Group recommends that you have a private space or room where you cannot be overheard, and where you can concentrate on the meeting (e.g. not having responsibility for others at the same time where possible).

3. You must advise Verity Group of any third parties present (such as a support person) and provide their name/s.   A confidentiality/support person agreement may be required prior to the meeting proceeding.

4.  Please be aware that you are responsible for any costs incurred in relation to the provision of your own software, hardware and data usage associated with this service. 

5.  If using video conferencing, a link will be provided at booking or sent from Verity Group via email prior to your scheduled meeting time. 

6.  If you are participating in an investigation interview, all video conference and telephone interviews will be audio recorded by Verity Group, with your knowledge and consent, for the purposes of completing a typed transcription of the interview.  The final transcript will be provided to you once complete.  Participants are prohibited from recording the interview without the express consent of all parties present.  If you are participating in a mediation session, recording by any party is strictly prohibited.

7.  Due to increased network demands, on occasion internet connections for video conferencing has suffered, and telephone services have been unavailable. Consequently, a change in method may be required (i.e. telephone call rather than video conference), or your meeting time may need to be re-scheduled.  These circumstances are beyond our control.

8.  Please advise us prior to your meeting if you have any questions regarding the above. Verity Group may amend these terms at any time at our sole discretion.  Current terms will be published on this website. Participating in a video conference or telephone meeting with Verity Group indicates your acceptance of the above conditions.